Return and Exchange Policy
At MeetraShopn we strive to ensure your satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and exchange policy.
- Time Frame
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You may return or exchange your item(s) within 30 business days from the date of receiving your order.
- Eligibility for Return or Exchange
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Items must be unused, unwashed, and in the same condition as received. Personalized or customized items are not eligible for return or exchange unless there is a defect or error on our part.
- Initiating a Return or Exchange
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Contact our customer service team at [email protected] to request a return or exchange. Provide your order number, item(s) details, and reason for the return/exchange. Our team will guide you through the return/exchange process and provide instructions on where to send the items. Customers are responsible for return shipping costs.
- Refunds
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Refunds will be processed once we receive and inspect the returned items. Refunds will be issued to the original payment method.
- Exchanges
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If you wish to exchange an item, please specify the replacement item you would like.
- Damaged or Defective Items
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If you receive a damaged or defective item, please contact us immediately with photos of the item and packaging. We will provide instructions for returning the item and arrange for a replacement or refund.
Contact Information
For any questions or concerns regarding returns and exchanges, please reach out to our customer service team at [email protected]
